Hotel est très bien situé et la plage est petite mais interessante proximité avec les cubains c'est génial.

Horrible experience at this hotel. The beach was beautiful but the hotel itself was horrible, dirty and the front staff gave us the worse customer service. Everyone didn't know their prices at the hotel...everyone gave us different pricing at certain times. At one point, when we requested for clean bed sheets, one of the ladies told us it was a peso a day for fresh sheets. Apparently they change the sheets every 2 days but they didn't in our case. They literally re used the same bed sheet. Front desk was not friendly and never gave us a direct answer. The hotel facilities was not that clean. It's best that you upgrade to the 4 or 5 star beside Club Amigo. Don't even bother! Remember you get what you pay for!

I have read some negative reviews about this hotel which is said to be the worst of the big hotels in Guardalavaca. This shouldn't put you off. The hotel's facilities are good and the choice of food, by Cuban standards, is great. One proviso: If you want a restful night's sleep, book a villa away from the action.

Le site est vaste, l hotel est propre, un bon service. Les buffets sont assez repetitifs tout au long de la semaine mais les restos a la carte offrent de bon mets, surtout poissons et fruits de mer (ne ratez jamais l occasion d une langouste pour 10$ de plus !!!). Belle plage, pas tres longue cependante. Par contre la propreté de la plage laisse a désirer, des botchs de cigarettes partout, des verres et des boteilles a la grandeur de la plage... qu est ce que le monde peut manquer de respect pour l environnement et pour les autres encore aujourd hui c est dingue ! Mais la plage du brisas est collée sur la droite face a la mer, et voyez vous ca, elle est tres propre, elle... Beau site de snorkling, beaucoup de corail proche avec une multitude de poissons colorés ! Pour ceux qui aiment les divertissements et les animations, c est pas la place la meilleur, mais bon, nous de notre coté ca nous passait par dessus la tete. Sinon beaucoup de bars et snacks ci et la dont un 24h, mais pas de bar de l hotel a la plage, il y a un bar local payant mais genre la Cristal a 1 CUC. Précision tres importante je crois, pas de refrigérateur dans la section Bungalows (donc encore moins dans les chambres je pense) meme en ayant pris Club Cameleon. Du coups on s est retrouvé dans une villa ;) Ah oui : voyage du 23 au 30 Avril, et 4 jours gris sur 7 dont 3 pluvieux toute la journée... mais bon c est les aléas de la nature !
Alors dans l ensemble, un bon hotel rapport qualité/prix (627$ en bungalow club cameleon), nous avons passé un bon séjour si ce n avaitdu temps cela aurait été tres bien !

Premier voyage au Club Amigo,
*Première recommandation lors de votre arriver a la réception de prendre votre coupon pour les serviette de plage et de demander si vous voulez un coffre fort .
*Si le comptoir des réservations de restaurant est ouvert de le faire avant tout pour avoir le meilleur choix.
*Le snack bar de la section villa offre des déjeuners avec service et vue sur la mer.

Très belle semaine en résumé( sauf pour les 4 jours de pluie que nous avons eux). La nourriture des buffets est bonne mais répétitive. Malgré la grandeur de la chambre il y avais assez d' espace pour nous 2 et nos valises, par contre belle vue du 4eme sur les montagnes et le site. A cause de la pluie nous avons eu des infiltrations d'eau. Belle plage mais pour les marche se n' est pas l' idéal elle n' est pas très longue. Bon service au bar mais choix de cocktails restreint, aucun cocktail frozen.

Pour finir très beau site et nous y retournerions sans problème, sans payer plus que 585.00$ se que nous avons payé.

Hotel is consistant with 3 star cuba hotel. Kids club very good. Tropical room upgrade to villa is $18 p/nite. No balconey in tropical section.Food was repeated nightly.

idéal pour se reposer dans les coins villa
bungalow pour activités, spectacle.grand cite.nourriture très bien ,j'y retournerai avec mon mari.

C'est le plus vieil hôtel de Holguin et le plus "cheap" Le site est vraiment grand. La bouffe est étonnament très bonne! Nous avions réservé dans la section standard, mais les chambres sont très petites, sentent l'humidité et loin de la plage. Pour 3 pesos par jour, nous avons upgradé dans une chambre supérieure, mais il n'y avait pas de balcon. Pour plus de confort et de tranquillité, j'aurais opté pour la section Villa ou les Bungalows. Dans la partie Atlantico, il y a plein de monde qui gueulent à tue tête à toute heure du jour et de la nuit. On s'est fait réveiller à 2h30 par deux folles qui revenaient de la discothèque.
Attention: ne trainez pas de portefeuille sur vous, quelques pesos à la fois, les pickpocket sont à l'oeuvre. Mon ami s'est fait voler son portefeuille au bar. Il a été retrouvé dans les toilettes, vide de tout son argent et attention, c'est pas nécessairement des cubains.
Beaucoup d'activités mais pas d'animation sur le site à part les spectacles le soir.
C'est un paradis pour la plongée en apnée, directement sur la plage.
Pour 560$ tout inclus ça vaut la peine mais je n'aurais pas payé plus de 600$.

some of the workers at this resort were extremely rude to us for no reason. other than that, the beach was very nice and the weather was wonderful.

largest resort in holguin and surprisingly good food for a 3 star.. good beaches.... i think its meant to be a family resort.. so minimal young ladies... mostly overweight 40 people there

Although the resort was much larger than we expected, I found this to be a bonus with the choices of restaurants, pools, activities and bars.
Beautiful beach and gorgeous walking path along the water with spectacular views and flowers.
Well worth the money. The rooms are not fancy but were clean and comfortable, everything worked, lots of hot water.
The food was very good, lots of variety. I found the staff to be friendy and helpful, not a single staff member asked me for money/gifts or handouts (as I have encountered with some other resorts).
Really an enjoyable week, I have no complaints- I would go again.

Superbe, je dois y retourner avec mon épouse d'ici 10 mois.

Après 12 fois, je suis toujours aussi satisfaite. Les employés sont toujours aussi souriant. Nous avons eu un problème d'espace (à cause de mes valises humanitaires) mais tous c'est règlé très rapidement. Nous étions dans une villa et à chaque fois c'est le rêve...Cuba Mi Amor !

Well you know what you have heard about Cuba and the food; it's true, so don't expect the best.Above all it was a good trip, nice resort, minor problems, watch your towels ours were stolen the first day and it was 15 pesos each we had to pay when we were leaving.

Club Amigo is 4 hotels together which own pools and restaurants. Doesn't metter which hotel you stay you can go to any of the hotels.
We stayed in standart section of the hotel. Very simple and clean room.(the best is building #4. You can upgrade your room 25$ to villas, 6$ to tropican section, 12$ to bungalows.Per room, per day.
The closest to everything is tripican section with elevator. Food-nothing fancy, but you never feel hungry. 4 buffes and 6 restaurants. Which I suggest to book as soon as you can. You can book one restaurant per day in the same day of booking. Internet 6$/hr very slow. Massage on the beach 25$ for a whole body. Nice beach. You can change canadian dollars to pessos in the hotel. Nice small market behind the tropican section and few stores behind bungalows section.
It is good 3stars hotel for the good price.

Très beau site, le personnel de l'hôtel est serviable et très amicale.
Plusieurs touristes francophones, la plupart du personnel parle assez bien français et couramment l’anglais.
Je considère cet hôtel comme 4 étoiles au lieu que 3.5 étoiles.

Just came back on Friday night..amazing staff.. amazing beaches... Food was okay... Lots n lots of old folks who are super crazy (always running after young cuban girls... it was gross)... other than that it was awesome.. We took an excursion trip to the bay adventure... rented moped to check out banis (beautiful city)... horeback riding to a big mountain. The resort is massive - you can compare that size to a large university campus. Beaches are really nice.. cuban music pounding while you lay back.. luv it!

I am truly disappointed with the trip this year. This was my 4 time at the resort.
The Hotel I booked Standard, was garbage, as soon as I arrived I transferred to the Villa's. The rooms were flooded, not clean, had cockroaches. The Villa's are excellent.
They were allowing locals onto the beach area in front of the Hotel, allowing them to roam the grounds. They also had locals who also paid to be there. They would serve them before us, they locals were rude and didn't care they would cut in front of us, spill drinks on me and so on.
To top it all off, Canjet lost my luggage.
This also was my daughter's 3rd time being there, so wasn't all that please.
I went in 2007, 2008, 2010 and 2012.
I won't be going back,

This was our fourth time to Cuba but first to this resort.The food was very good, we went to two restaurants but ate at the buffets most of the time. The only down side on the food there was not as much fruit variety as I was used to.The people were very friendly and helpful.There was always lots of hot water, toilet paper and even had soap and shampoo supplied.We would like to go back again but next time for two weeks. T he beach is good about 1/2 mile long with no sea weed. There are locals on the beach , especially on the weekend but no problems as they did not bother us at all.

l,hotel est bien les plage sont belle mais petite mais les chambre std sont horrible,par contre les villas sont super mais il faut payer un supp.et la bouffe ben c,est cuba!faut pas s,énerver je me suis bien reposé mais c,est la place que j,ai le moin aimé a cuba

as expected for the price paid

for a 3* and the last minute price we paid we had no complaints. We paid for a hotel room but upgraded to a Villa after we got there which was so much better. Food was ok, we didn't leave a meal hungry. Bread/rolls to die for. We are vegetarians so ate alot of spaghetti and cheese pizza, eggs and rolls. 3 different buffets to choose from, but mostly the same food. A la cartes not any better than buffet but you get waited on. Brought peanut butter. Disappointed in the fruit. Nice beach, pools great and service super! Would I go back? Maybe..but I like to check out different places. If you like 5* like the Sheraton/Hilton etc...not the place for you. If you are ok with the economy hotels like Travelodge/Comfort Inn, you will be fine here, just stay in the Villas or Bungalows!

Had a good time at Club Amigo. Great stay for the price, don't book standars rooms or else upgrade when you get there, wacth food prep.

Tres bien en général.

Great hotel. We went last year and enjoyed this year even more. We had a villa and got the opportunity to see the other section rooms,which confirmed our favorites were the villas. Great staff, beautiful beaches, good food.

We stayed in the Bungalows. In the past we stayed at the villas and the gardenview. Gardenview rooms are very basic but you get what you want to pay for. The grounds and pools are beautiful. The theme restaurants are excellent. Small and quaint. Location has everything. Places to walk, local market, safe beach and water. We love it here. Many many repeat customers. Very friendly staff on the resort. If you are use to staying in 5 star hotels you may not like this.

The hotel was pretty, the staffs were slow. When i booked i asked for a non-smoking room. When i got there i was stuck in a smoking room i could not sleep. We asked front desk to change they said that they were all booked out. Upon touring the resort we found there were 4 sections to the hotel. Therefore we asked another section if they room. We had to pay 33.00 dollars to change to a room that i would sleep in. Not to mention every day we had to ask to get our television fixed, because every day it stopped working. All three nights we stayed at hotel A la carte restaurants were totally booked out, even though we tried to book from first night. Secondly we were never able to get beach towels they were always out of clean ones. The hotel buffet was not very delicious and did not have a lot of options. We asked for a king bed or a queen bed, we ended up with two twin beds. I had to ask maid for more shampoo, because second days she decided not to give us any. The hotel would have been better along with food options. Also when announcing daily activities it would nice to tell which location they were taking place and also where the nightly shows were. We missed out on two shows because we did not know where they were. We had one good front desk rep. his name was Victor he was a life saver he was the one who found us a room, even though we had to pay and were upset, it was out of his hand about paying. Not to mention the sunwing, rep that they never got out request that were made through Itravel, when we printed my reservation they were printed on there. Also not a lot of staff spoke English at all or understood, made it very hard to communicate or get issues resolved. Not to mention on the flight back we fell asleep and they never even woke us for our meal, when I asked for our meal, they asked if we were sleeping with attitude. The beach was lovely and weather was nice, but accommodation I thought would have been nicer considering 3.5 stars. Also Itravel should have at least given us a non-smoking room since we asked for one. We would have chosen a next hotel if we knew they were booked out or we had to pay to get a non-smoking room.

bonne nourriture pour Cuba, bons services des employés. Grand...grand site donc agréable de s'y promener. Si on ne recherche pas le luxe, je le recommende sans hésitation.

The first time we went here in 2003 we met a couple from Ontario just after arriving. Carl said they were on their 14th visit and we could not believe why people would go to the same place so often. We found out... and this was our 7th time.
The staff are absolutely great, the beach is so calm, the area so safe. The snorkling is awesome... just off the beach a ways is a series of structures - we spend hours out there.
Best to stay in the Villas section, as the standard rooms are old, and so is the Atlantico. Any people we met that do stay in the old hotel say it is just fine as they only want a room to sleep. There are 4 resorts together here and you get the run of the place - 4 pools, with bars and restaurants at each so you can party at the swim-up or be quiet at another area.

The Hotel was great... Lots of things to do and a SUPER beach....