Le Sol Cayo Coco
de belles grandes chambres avec un grand balcon avec 2 chaises à dossier ajustable et une petite table.
Des chaises longues en quantité suffisante.
Site plutôt propre malgré l'absence de cendrier sur le site (ma fille est fumeuse et elle déplorait cela).
Une nourriture qui vous fait se demander si l'on est bien à Cuba, bien sûr il faut aller au buffet tôt, mais quand même.
Nous avons eue un séjour venteux mais chaud.

Nous y retournerons si nous allons de nouveau à Cayo Coco

Avons passé de très belles vacances ,petit hôtel acceuillant avec un personnel chaleureux et disponible . Nous en sommes a notre 8 ième voyage a cet hôtel et comptons y retourner encore.Avons eu très belle température , la chaleur était au rendez vous .Ayant été a d'autres hôtels a Cuba , a notre point de vue ,cet hôtel est la meilleur.

Séjour très agréable. Personnel chaleureux, sauf pour le personnel de la banque de change. Le taux de change est aussi pas très avantageux pour les touristes. Sinon, pour le prix c'est correct.

Tout était parfait.J'ai voyagé partout à Cuba et à partir de maintenant, le Sol Cayo Coco est mon coup de coeur. Les employés du Sol sont très chaleureux. Le buffet n est pas énorme mais très bon ! Les 2 restos à la carte très bon aussi. Les chambres ont besoin d'un peu d'amour mais quand même confortable et très propre !!! Le site tres propre aussi. Les boissons très bonnes. Nous avions accès au Tryp Cayo Coco et au Sol Cayo Guillermo autant de fois que nous le voulions tout inclus aussi(bouffe, boisson animation etc...). Vous demandez votre coupon au desk du lobby avant de partir et vous pouvez y passer la journée jusqu'à 17h sans frais !!! 10 minutes de marche sur la plage pour vous rendre au Tryp et autobus obligatoire pour vous rendre au Sol Cayo Guillermo. L autobus à 2 étages coûte 5 pesos pour aller-retour :-) Il vous donne un petit papier avec l'horaire de l'autobus pour le retour. Le catamaran superrr. On fait 2 fois de l'apnée, 45 minutes chaque fois. On mange le diner sur le catamaran(langouste,poulet,crevette,riz et légumes)ensuite on termine à Playa Pilar se baigner pendant 1h ... et wow quelle belle plage !!!!!! Pendant notre retour, 7 dauphins nous on suivi pendant au moins 20 minutes et s amusaient à sauter et zigzaguer autour du catamaran wow !!! Si vous êtes chanceux, vous allez les rencontrer pendant votre retour aussi ;-) ... Je pourrais en écrire encore longuement mais c est trop long et je n'ai absolument rien de négatif à dire sur l'hotel et le resort en générale. Il vaut vraiment son 4*. Je vous le recommande les 2 yeux fermés :-))

Le personnel est super courtois et souriant. Nous avons été servis comme des rois. L'endroit et propre nous avons très bien mangé. De plus nous avons la possibilité d'aller passer des journées dans deux autres hôtels comme le Tripe et le Sol Cayo-guyermo.

J`avais une réservation au sol caya coco.Quand nous sommes arivé à l`aéroport,on nous a dit, qu`il n`y avait pas de place au sol, alors on nous a transféré TRYP. Tres bon choix, malheureusement, nous avions des amis qui nous attendaient au Sol et le lendemain, nous avons fais transféré nos amis au tryp.Tout c`est bien passé, notre agent à été formidable et nous avons passé une très belle semaine. Gros merci à la direction pour leur beau travail.

we were very pleased with the overall experience. Hotel was clean, service was excellent,Staff went above and beyond to make our stay special. Beach is beautiful, chairs plentiful. Overall amazing! having been to 7 other resorts in Cuba, this is one of my favs!

Was ok, not enough beach towels.

Very clean though. Staff very friendly and spoke very well in English.

My family and I had a great vacation a Sol Cayo Coco. I was hesitant about this hotel based on the food reviews, but after a week there I found the food to be much better than I expected. There was a lot of variety, lots of freshly made food choices and very good overall. Yes, you may want to add some salt, but that is a personal preference. The servers like Yuka and, Elvis were exceptional - extremely attentive and pleasant, Roly at the bar was sweet, professional and made fantastic drinks for us and performers such as Delvis made for great entertainment. The only issue we found had to do with the towel situation. They seemed to have problems providing clean towels. Definitely bring an extra towel or two. The rooms were clean the beach-cove side was spectacular. We will definitely go back and felt that this resort offered great value for the money.

Over stay was positive. here are few suggestions for the future:
- good to get the map of the resort with all important items like beach, emergency facilties marked.
- many problems with beach towels, those were not available most of the time during specified time for the exchage
-security box access should be included in the price of the room
- would be nice to have some soft drinks in the room on daily basis

It was our second stay at Sol Cayo Coco and it certainly won't be our last! The hotel was really nice, very clean, the staff was amazing, accommodations were most comfortable, the resort was clean and just beautiful, well kept grounds, the beach was amazing (once again) and I would not hesitate in a flash to come back to Sol Cayo Coco! This is our 5th trip to Cuba, and the Sol has been the best. That's why we keep coming back :) It was a great age mix, and just a lot of fun, relaxation, great entertainment, food was awesome, coffee always hot, the list goes on. A special thanks to the wonderful staff, especially our good amigos Orlando, Mikeal, Saul, Osmany, Eldys, Allain, Alex, Allian, Leo, Alberto, Joel and Rollie. The pool was great, lots of activities, and the whole resort atmosphere was most inviting. We did not want to leave. See you all next March, thats a promise!

Hôtel décevant et un peu chiche. Très propre cependant et tout le personnel est TRÈS gentil et fait de son mieux.

Loved the resort and the staff, but did not feel as comfortable in the room, which needs to be updated. The room interior does not (yet?) match the rest of the resort. I would return but would ask for a better room which other tourists did and got! All rooms are not yet at the same level from what more seasoned guests told me.

Belle expérience en général. À proximité de l'aéroport, cet hôtel est définitivement recommandable pour des gens qui cherchent à se reposer. La plage est très belle du côté ouest et la piscine est bien entretenue.

service coutois et discret, nourriture correcte, sans plus.

Hôtel propre, le personnel souriant et aimable, nourriture très correcte, bonne variété, chambre légèrement défraichie mais propre. Qualité prix excellent.

Je suis ravie. Excellent pour ceux qui veulent être tranquille. Plage magnifique, personnel de l'hôtel d'une grande courtoisie et gentillesse. Très sécuritaire. J'y retournerais avec plaisir.

From the moment we were picked up at the Airport we were treated extremely well. The hotel staff were absolutely wonderful and we could not have asked for anything more from them. They were all such warm and friendly people and looked after our every need - sometimes before we even realized we needed it! The room was clean and spacious. The beach was beautiful white sand. Entertainment each evening was interesting and lively. All in all, it was an amazing vacation and I would recommend the Sol Cayo Coco to anyone going to Cuba!

Personnel sympatique
Accès autorisé au Tryp Cayo Coco et Sol Cayo Guillermo
Nourriture très acceptable
Spectacles en soirée au lobby fort appréciés
Très bonne animation
Activités nautique à améliorer

Le service est excellent,les chambres sont propres,l'hotel en général est très propre,il y a toujours du papier de toilette dans les toilettes.Nous avons très apprécié notre séjour.Nous y retournerons.

This hotel was nice. It was not a 4 star by our standards (maybe a 2.5 star) but it was clean and everything was accessible. The beaches were fabulous but there were many jelly fish probably because it was January. The one beach was super calm and shallow. The food was fresh. If you tip the servers you definitely will have a table for you saved in the buffet. We never went hungry. They had activities by the pool all the time. The bottom line is that YOU make your trip. If there was an issue I went to the front desk and they delt with it immediately. Don't sweat the small stuff. Remember you are in Cuba! Drink, enjoy the sun, and relax. There were activities that you need to pay for like the catamaran. Go to Pilar Beach.(5 peso bus ride-takes about 70 in to get there) It was beautiful! Fresh exotic fish swimming beside you. You have access to the Trip Cayo Coco (25 min walk along the beach) and the Sol Cayo Guillermo (50 min bus ride) Bring your own towel (just in case) because the hotel ran out of towels to give. Also bring bug repellent. The sand flies are nasty and these bites are itchier than mosquito bites. Overall we had a great time. We felt very safe and enjoyed our time in the sun.

The worst thing about our experience was the bad room we got. We paid 1155$ per person CDN and the bed linens had holes, bedbugs and blood stains on them. So ofcourse we asked for them to be changed. There were also bugs on the nightables. We didn't want to sleep in that room our first night and asked for a new room. But it was New Years Eve and the hotel was booked. The staff told us to check in the morning to see if there were any rooms available. We stayed in that room with bugs and on the 3rd and 4th day we had other uninvited guests, 2 lizards found there way in and we couldn't get them out. We finally got a room our 2nd last day and wow what a difference. Not that it was a suite it was still a regular room. But it was facing the pool and we had newer furniture and a couch instead of a 3rd bed. So we were happy when we didn't find any bedbugs in that room or bugs crawling on the night tables. No more blood stains on the sheets either but it made us bitter that we didn't have that room in the first place. If you are going to this resort get a suite or a room that faces the pool.

The staff asked us frequently if they could have our shampoos or tshirts. I felt like we were doing charity work at times. Also tipping goes a long way for some of the staff but doesn't do anything for some of them. We tipped our maid daily by leaving her shampoos lip glosses, deoderants, bath beads, etc. and she wrote us a note saying thank you. Other guests we talked to got chocolates and swans. So it might not have been necessary to give her so much. The bartenders ignored some people we talked to and they got really fed up with the service of the staff as well. The staff seemed lazy at times and only interested in hussling the guests to buy something or give them whatever they didn't have in cuba. The food was bad. It resembled slop. BUT the pasta and stir fry station was good. If we had a good room from the beginning it might have made up for the amount we paid (which was a little bit more since it was New Years).

One last thing, when we called the reception one night asking for a bottle of water, they said they didn't have any and that if we had an empty bottle we could take it to the pool bar and they would fill it up there for us. I went down and the bartender gave me a new one. The reception staff was just too lazy to bring it up. So don't expect much from a customer service standpoint at this resort. They are just too lazy.

Pretty average and bit on an expensive side.

Belle plage public à côté de l'hôtel à quelques pas de plus. Il a fait beau et chaud toute la semaine. Endroit très sécuritaire et propre. Personnel très gentil. Le restaurant à la carte excellent. Le buffet est quand même bon, mais on s'est fait faire souvent des pâtes. Peu de possibilité de magasinage sur le site et on est plutôt isolé. Bon endroit pour se reposer.

Nous avons été bien accueillis. Les cubains étaient gentils et travaillants. Le personnel aux chambres était fiable et accomplissait du bon boulot. Ils nous ont toujours salué. Le service aux tables était bon. Le personnel était souriant.
Le temps était généralement très venteux surtout près de la plage, ce qui nous incommodait. Nous avons eu du soleil mais avec beaucoup de nuages mais c'était chaud.
Les lits étaient confortables. L'ameublement est simple et adéquat allant avec la simplicité de l'hôtel.
Un irritant: la porte d'entrée de la chambre frottait sur la céramique et était un peu difficile à ouvrir. Elle nécessiterait une réparation.
Très longue et belle plage. Tu peux marcher longtemps.
L'eau en bouteille était minéralisée donc on pouvait pas en boire beaucoup.
Bonne expérience dans l'ensemble pour le prix payé.

The hotel was in decent shape, though there were a lot of ants in our room and we suspect some "bug bites" we don't remember getting were provided by them (no way of telling for certain). The beach was pretty much unusable due to the high winds all week. A short walk away there is a public beach that is protected by a little peninsula which was nice, so you don't really miss out. The local bus is great for getting around to the other hotels (or Playa Pilar - highly recommended) you can visit (hit the front desk for a day-bracelet for each Sol Guillermo and Tryp Cayo Coco, so you can try their lunch buffets and Churros. We were surprised that there were times of the day when food just wasn't available, or it was in the form of "make yourself a sandwich".

Here are some tips if staying here:
• Bring your own decent size travel mug (they give you the most flimsy small thin plastic cups made by man for all outdoor drinks)
• if it's very windy, you can walk to Tryp Cayo Coco via the public beach (at low tide, otherwise use the bus or walk along the road) or just use the public beach (it's a bit protected by a small peninsula)
• Make sure to take a good tread closed toe shoes to explore the old coral reef/lookout next to the public beach
• bring a watch, our resort only had one clock in whole place, nothing in the rooms.
• bring bug repellent as the local mosquitoes are nasty especially after a visit to Playa Pilar at the bus stop (human buffet) or anywhere on the island from dusk through the evening.
• if you want to explore the grounds at night, bring a flashlight (there isn't much else to do but drink).
• bring a few granola bars/snacks to make sure you don't go hungry when there is no food available.
• snack bar by the pool bar makes a decent pizza or sandwich (only open after lunch to before dinner.

Food was terrible and poor quality and selections. One a la carte rest.Which you could only visit once (Thankfully )Beach had seaweed everywhere (season?)Beach beside it was nice. Staff was excellent for sure,polite and nice!Never return for sure,too many other nice places to visit to waste money and time on that resort. Airport loc. good!

We have just returned from a 10 day stay and the resort was really lovely. Very clean. The staff very friendly and helpful. We had a problem with our a/c and it was fixed within a couple of hours and they even called back later to see if we were happy with the result. The food was fine -- not a huge variety but plentiful, fresh and tasty if a little under seasoned. The Don Diego ala carte restaurant was terrific -- good food and great service. All in all, a really great resort to relax and take life easy.

Belle petite place pour se reposer. L'hotel est petit et tres propre. La piscine est super. La bouffe est bonne. Les activités dans le coin ne manque pas (excursion). Nous pouvons aller visiter l'hotel de sol cayo guillermo. Ça vaut la peine la plage est de reve. L'excursion safari boat est super plaisante. les chambres sont correct et propre. Pas de luxe par contre. La vue des chambres est a 80% toute sur la mer. C'est tres beau. Le site est bien entretenu. Beau voyage plaisant et j'y retournerait... :)

Deemed to be a 4 star hotel, it falls short in food fare, beach cleanliness, lazy maintenance workers. Exceeds rating in guest services, bar and restaurant staff willingness to make your visit memorable by their smiles, dedication to duty, service proficiency and getting it right the first time when asked for assistance in catering to your needs or desires. Entertainment staff do a bang on job of performing at a high level during their shows and other duties, Very entertaining and talented bunch.