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Riu Santa Fe
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Riu Santa Fe

3.993.993.993.993.99 (3.99)
Sur la base de 552 commentaires

Évaluation globale: #3 sur 22 hôtels à Los Cabos.
Rapport qualité/prix: #3 sur 22 hôtels.
Restauration: #4 sur 22 hôtels.
Plage(s): #8 sur 22 hôtels.
Vacances en famille: #11 sur 22 hôtels.
Couples: #4 sur 22 hôtels.
Célibataires: #2 sur 22 hôtels.
Aînés: #13 sur 22 hôtels.

Note détaillée 


Photos des voyageurs (56)

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Commentaires de voyageurs

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 Love the santa fe

We had an awesome time. Loved the resort. Can't swim in the ocean in front of the resort because of strong under tow but you can walk down the beach and swim. We had a choice of 2 beautiful poolsa quieter one or the party pool. Lots of activities in the party pool. Great shows in the evening . Only a $14.00 US cab ride into Cobos. The town has lots to do there. Bars, restaurants, and shopping. The rooms were great and the fridge is restocked.the buffets had alot of variety, the staff very friendly. I would definitely go back. We loved the place.
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Les points forts
Great atmosphere, people, food, accommodations.

Les points faibles
None really except swimming in the ocean in front of the resort

Certifié Monarc.ca

the Wilson's
Oshawa, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-07-10 au 2014-07-17 (7 jours)
Écrit le 2014-07-20

 Very Nice

We had a great stay at the Riu Santa Fe...everything was top notch from the food to the staff and rooms....I will be returning ASAP :)
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Les points forts
Too many to list

Les points faibles
Lots of walking....large resort...but good excercise :0

Certifié Monarc.ca

Mouse and Bear
Langley, BC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-05-15 au 2014-05-22 (7 jours)
Écrit le 2014-05-27

 Nice Grounds but Never again.

The best thing about this hotel was that the grounds were beautiful. It is a stunning resort. Very Large, lots of room for everyone. Tons of gardening staff always trimming and keeping everything tidy. The rooms are nice - Ours was anyhow, we were in Building 6, not ocean view but lovely. Nice bed, fully stocked bar, GREAT cleaning staff. Very disappointed that there were no amenities in the room, you would think they could at least give you a tiny hand lotion OR a shampoo/conditioner. But no there was only 1 tiny soap.

THE FOOD: The buffet food was the worse I've had at a resort. Breakfast was alright but not good everything looked like terrible leftovers from the dinner the night before. Main Buffet was not open for lunch (you had to eat at a pool buffet)there were 2 to choose from, again not great. Dinner was awful, very little meat and always the same offerings. We did make reservations at the restaurants good thing too because these were the only place to have a decent dinner. We were able to eat at the Steakhouse, Mexican & Asian. The food was good there. The only other option was having the hotdogs at the sports bar. Not my first choice but they were alright.

THE STAFF: Staff were in short supply - we thought maybe it was off season. There was no service anywhere, you had to get all of your own drink, at the pool, the show stage, anywhere. It is not really my idea of "All Inclusive" when there are no servers at all. This is the first time I have ever had no service. Very disappointing. This fact alone would make me never go back there.

We did try to upgrade to the Palace the next day and the staff gave us the run around for three days as they wanted us to book tours with them first. they they would see about moving us. I think this was more the vacation provider staff and not the Riu Staff. We did walk over to the Palace and the staff there was more than happy to help but we could not get anything over at the Santa Fe. This was frustrating.

We have stayed at many all inclusive destinations and this was the worst service we have ever encountered. There is no way this is a 4.5 star hotel, 3 at best.
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Les points forts
Beautiful Grounds, Clean Rooms

Les points faibles
The food, Lack of Staff, No Bar Service.

Certifié Monarc.ca

Lmj
Abbotsford, BC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-05-15 au 2014-05-22 (7 jours)
Écrit le 2014-06-09

 You will love it!

This resort is wonderful. Rooms and all facilities are immaculate. Staff is absolutely outstanding. The food in the buffets was exceptionally good, but the mains in the restaurants were uneven. Also, the booking for the restaurants is a pain (book at 8 or so in the morning and only for 2 nights at a time)
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Les points forts
cleanliness, buffets, pools

Les points faibles
terrible drinks at the pool bars (we brought cans of beer from our minibar)

Certifié Monarc.ca

Marlene
Toronto, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-04-19 au 2014-04-26 (7 jours)
Écrit le 2014-04-29

 Loved our vacation

The Riu Santa Fe is a absolutely gorgeous place to stay. The grounds were meticulous and of course the weather was perfect & warm. And that was an issue because the A/C in or building (and a few others as well) went on the fritz on day 2 and our room got very warm. Thank goodness there was an evening breeze & we opened up our patio doors to get some air flowing. Along with the ceiling fan on at hight we were able to sleep.
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Les points forts
Very clean and super friendly staff

Les points faibles
No A/C

Certifié Monarc.ca

Alvin Clark
Edmonton, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-04-12 au 2014-04-19 (7 jours)
Écrit le 2014-04-21

 No air conditioning

Nice hotel if it had a.c..rooms on ground floor smelled musty and mouldy .some days smelled raw sewage.told front desk ,they said it would be fixed in 1hour for six days
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Les points forts
Nice views,close to town

Les points faibles
Smelly rooms,no a.c.

Certifié Monarc.ca

Willy
Courtight, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-04-12 au 2014-04-19 (7 jours)
Écrit le 2014-04-21

 Santa Fe April 2014

Overall a good experience. Odour issue was the only negative, which was addressed eventually
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Les points forts
Resort is meticulously clean and maintained. Resort was busy, but never any lineups.

Les points faibles
Entertainment was weak - I would have expected better of a 4.5 star hotel. Room/building had a sewer issue which led to odours, but that was fixed by end of week.

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Mc
Victoria, BC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-04-03 au 2014-04-10 (7 jours)
Écrit le 2014-04-14

 Awesome Vacation

RIU Santa Fe exceeded our expectation. Very friendly and helpful staffs, food and drinks were incredible, program in the hotel is exceptional. Security was great as well as they have to deal with a lot of spring breakers during our stay.
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Les points forts
Location, staff, cleanliness, security and food are exceptional.

Les points faibles
Internet wifi access is very slow and limited to 90 minutes per device.

Certifié Monarc.ca

Cris
Calgary, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-03-20 au 2014-03-27 (7 jours)
Écrit le 2014-03-31

 Best trip hamds down

Went spring break, was insane.... cabo is so sick, nicest pools nicest views sick party and chill atmospheres, such good shows and service all day. Been to like 10 other resorts in cancun DR and all over cuba and this hamds down beats them all...better then any resturaunt ive been to in toronto, cant say enough, cya next year!!!! Cya at squid row homies!!!!
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Les points forts
Everything, best trip ever!!!

Les points faibles
None soooo sick

Certifié Monarc.ca

Garnasty
Hamilton, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-03-15 au 2014-03-22 (7 jours)
Écrit le 2014-03-25

 2nd time here and it keeps getting better!!!

What to say bout this place "UNREAL"!!! Best trip IV ever been on. So many grate people and so many memory's. Food was grate,pools are awesome and tones of bars. Bout a 20min walk down the beach to town or a 5min cab ride. Awesome beach bar bout 10min down the beach called Mango Deck,must see!!!! All round this is the resort to stay at if your looking to have a good time and meets lots people.
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Les points forts
Awsome pools and lots of bars

Les points faibles
A lot of walking

Certifié Monarc.ca

Staffle
Peterborough, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-03-13 au 2014-03-20 (7 jours)
Écrit le 2014-03-22

 Great vacation

hotel very well laid out,staff very friendly food had wide range something for everyone. rooms very clean. overall a great experience.
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Les points forts
full service location needed nothing else. great access to marina by water and lots of other activities.

Les points faibles
for those wishing to swim at the beach not the place. but water taxi to another beach is available

Certifié Monarc.ca

Donald Roy Mackenzie
Sylvan Lake, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-27 au 2014-03-06 (7 jours)
Écrit le 2014-03-08

 First Holiday Together!

Amazing getaway!
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Les points forts
Beautiful! First couples trip, couldn't be happier! So clean, well organized, tons of staff to help you (most had good English...) lots of food and drink.

Les points faibles
Spring breakers made the resort a little loud and less desirable at this time of year. Would be nice if pools stayed open till after sunset, swim up bars till 8pm or so-but that's petty ideas, overall not much for weak at all!

Certifié Monarc.ca

Apdh
Brandon, MB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-27 au 2014-03-06 (7 jours)
Écrit le 2014-03-08

 Very good best one yet

very clean staff was very friendely
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Les points forts
food very good staff kept it very clean

Les points faibles
no beverages to seats day or nite

Certifié Monarc.ca

Steven C Myers
Moose Jaw, SK
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-27 au 2014-03-06 (7 jours)
Écrit le 2014-03-08

 RIU Santa Fe

Beds weren't terrible but not what I'm used too
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Les points forts
Food, weather, service, cleaniness, ocean and lots of stuff to do, also liked it was large but not too big what it gave was a louder pool, not as loud and quite pool

Les points faibles
Internet ripped me and several others off and front desk was useless for help or getting your money back or more time to go on. slow at restocking fridge. Bought a calling card and asked if I would have any additional charges, they said no but had to pay

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Patrick
Spruce Grove, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-22 au 2014-03-01 (7 jours)
Écrit le 2014-03-03

 Riu Sante Fe

Hotel was lovely, pool was beautiful
Buffet fantastic, beach very difficult to walk on with slant and coarse sand
can't swim in ocean because of undertow
I would have preferred to have some palm trees on beach area and more lounge chairs to enjoy
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Les points forts
Beautiful resort, very clean and great wait staff

Les points faibles
beach very difficult to walk on

Certifié Monarc.ca

Vicki
Kingston, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-20 au 2014-02-27 (7 jours)
Écrit le 2014-03-01

 Almost a great holiday

First of all, the staff was fab, service exc., food was very good, variety..all top drawer, as you would expect. My one negative? I am a Riu class member, I opt for Riu's when I have a choice, and always used to getting ocean view, or at least partial view, upper floor etc. This hotel shows in there pices the property next door, the palace, which is 90% ocean front. The only building in Sante Fe facing ocean is bldg 7. If you are in 2,3,4,5 etc, you face the pool,which is granted, quite nice, but you could get the open lot behind. If I went back,I'd go up a Jr Suite, and/or guaranteed Bldg 7, or just go to the Palace if similar price after upgrade.Granted this year is a bad year to expect anything other than what you pay for, they were dead full, we couldn't extend our stay either, no rooms, so they have you in wherever they want. But overall, its a very good resort all-in. Riu's always are.
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Les points forts
Great staff, decent food, not too crowded, even when sold out. Well spaced dinner areas, doesn't feel crowded and you feel 4-5 stars.

Les points faibles
Rooms stretch way back far from ocean, no views in 4 of 6 buildings. My only downside. I guess you gotta go Jr suite and pay more, so be it.

Certifié Monarc.ca

Scott Lougheed
Winnipeg, MB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-20 au 2014-02-27 (7 jours)
Écrit le 2014-03-01

 Great Resort but.....

we had a great time here for the first week then the spring breakers showed up from Michigan they are rude arrogant and can't grasp a simple concept of a lineup they but in front at the buffets and the bars.they get drunk to the point they are puking in the pools and on pathways. They tried to start fights with other guests and use language that should not be used in front if children I will not be going here at this time of year again. I think the travel agents should be warning people of this when they book
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Les points forts
The entertainment staff did an excellent job. The food was very good and the staff did a very good job keeping the place clean We were in building 7 and had a fantastic view

Les points faibles
SPRING BREAKERS rude arrogant selfish bunch don't go here late feb. or all march there are no coffee makers in the rooms and actually brought our own I wouldn't recommend bring children here

Certifié Monarc.ca

Greg
Moose Jaw, SK
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-20 au 2014-02-27 (7 jours)
Écrit le 2014-03-12

 Deçu

Nourriture vraiment pas fameux beaucoup de jeunes adultes passent leurs temps a crier arrive avec le gros radio sur la plage la musique très fort et parlent aussi fort que la musique ,alors nous qui sommes en vacances pour se reposer oublie ça! Le personnelle laisse tout faire aucun contrôle.Pour nous santa fe c'est bien fini.aucune animation entre le souper et le spectacle ,L'an passé nous sommes allé a Nayatit au riu le paradis bonne bouffe,animation musique différente et les gens pouvait danser jusqu' au spectacle santa fe los cabos fini pour nous.
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Les points forts
la vue

Les points faibles
La nourriture vraiment du rechauffé et le gars qui coupe la viande il te donne une portion gros comme un dollar canadien et il veut vraiment pas t'en donnet plus,nourriture toujours froide

Certifié Monarc.ca

Gerard Truchon
Montreal, QC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-20 au 2014-02-27 (7 jours)
Écrit le 2014-03-02

 Beautiful Views, Beautiful People

Loved this resort and all of the people that work here. The service is second to none and they treat you like family. Awesome job, Riu Santa Fe!
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Les points forts
Great service, excellent pools,music and entertainment team. Always food and drink available,,,,don't have to go searching!

Les points faibles
The beds were hard. Our only complaint!

Certifié Monarc.ca

Koree Jean Moline
Lloydminster, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-13 au 2014-02-20 (7 jours)
Écrit le 2014-02-23

 Overall experience

Very good but the hotel could have new satellite TVs in the rooms rather than the old style TV sets.A lot of Canadian customers would like to stay informed about what is happening back home, CBC and TNN would be nice.They could have elevators for the upper floors as well due to some older people with leg and back problems.
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Les points forts
Good service, very neat and tidy walkways and landscaping.The food was good.

Les points faibles
Long walks to the beach

Certifié Monarc.ca

Jane Audrey Martel
Devon, AB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-08 au 2014-02-15 (7 jours)
Écrit le 2014-02-17

 Smiling

The RIU Santa Fe is a huge complex 904 rooms spread over many acres, manicured grounds, large well kept rooms, very friendly staff, top shelf booze and wonderful food the buffet resturants are better than the specialty resturants.....my only issue is the walking (no rides available) between the beach and the main buildings and square
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Les points forts
The resort is beautiful and well maintained, great food, top shelf booze, friendly staff

Les points faibles
Beach not good for swimming huge undertows.....the long walk to the beach bars and pools

Certifié Monarc.ca

Daniel Brown
Commentaire pour l'hôtel Riu Santa Fe
du 2014-02-06 au 2014-02-13 (7 jours)
Écrit le 2014-02-15

 Best trip yet! Fantastic time.

It was my first stay at a Riu chain, and won't be my last!

The flight was good and on time. Check in at the hotel was fast and easy, plus they put a cold drink in your hand right away. In the front lobby they also have free wifi for 90 min a day(it is very slow though), you can buy better wifi if you wish.

Our room was spacious, with comfortable beds(but who really notices the beds when you pass out after lots of Bahama Mamas in the sun). Bathroom was clean, with lots of room for our stuff. Our view off the balcony was of the Riu Palace next door, so it wasn't the best, but for the amount of time you spend in your room, why complain about a view!!
I had read somewhere building 7 has the best location and views, and I did go check that building out. Its right by a pool, buffet, ocean, etc..so definitely try to request building 7!!

There is plenty of pools and swim up bars on this resort. On our trip, we spotted a pool that seemed to be consumed by more young people vs old people, with a more lively atmosphere, so we made that one our favorite. It had a beautiful millennium pool effect overlooking the ocean!

The food at the buffets(there are 2) had a wide variety, and just like on all resorts, some was just alright, others was great. Highly recommend the pasta!! Breakfast buffet was always really good as well.
We ate at all a la carte's except the steakhouse. The Asian was so-so, I am not a huge fan of Asian food to begin with but figured I would try it anyways. Italian was realllly good, wide selection of food as well. The Mexican restaurant was also very good.

They don't let you book all of your restaurants for the entire trip on the first day, you only get to book 2 days in advance, so try to be there as early as possible to avoid disappointment or a 9pm supper.

The nightly entertainment was pretty good - we stuck around to watch a few shows and had us all on the edge of our chairs clapping. So try to check out a few! The disco was also a great time.

During the day, the entertainers(L.A was so fun) will round people up for tequila volleyball, bingo, aerobics, etc, so try to get involved, it's super fun!

The beaches were clean with white sand and blue ocean. So how can one complain! This isn't my first time in Cabos, so I already knew that swimming is not recommended in the ocean as it has a strong undertow, but that's fine by me.

They have a tour desk at the front lobby to book your excursions, or you can go down to the main pool area where a private company runs a booth and you can usually get a better price from the lady, Claudia, there. I think the company was Scuba Careeb. We booked whale watching, jet skiing and a catamaran cruise for a big group of us through her.
The whale watching was awesome(a bit scary as we were in a small watertaxi in the high tides, lol) but really cool to see. Our driver got right up into the excitement.
Jet skiing was also awesome, I highly recommend it.
The catamaran we went on though, was the best excursion. 4 hours of unlimited booze, whales, music and dancing out on the ocean, followed by snorkelling in a quiet reef(which had a very nice view). Definitely try to check it out!!

If you can get into town to do some shopping at the mall, they have cheap prices! The view from the back of the mall at the marine area/mountains is absolutely beautiful.
If you're into downtown Cabos night life, Squid Ro was SO MUCH FUN. They let you dance on the tables, but don't get suckered in the jello shots, as they shove em down your throat then make you pay after. The Pink Kitty was also fun(we didn't see any dancers though, sadface) and Mandala is also great.

As for the atmosphere of the resort, while it is kid friendly, I saw very few children the entire time. It definitely has a 'young people' vibe and was thriving with young ones who like to party and have a good time.

I had a GREAT trip and would even stay at the same resort again(which has always been my rule, never the same place twice) We made a big crew of young friends from all over, which we partied and did excursions with.
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Les points forts
location, resort, drinks, atmosphere, beach, excursions

Les points faibles
not much!!!

Certifié Monarc.ca

Beth G
Regina, SK
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-30 au 2014-02-06 (7 jours)
Écrit le 2014-02-08

 Week in Cabo

Overall we were impressed with this property. One problem is the lack of lights in the stairways after dark. Service was excellent, as was the food and room.
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Les points forts
Location and design

Les points faibles
Dangerous swimming

Certifié Monarc.ca

Lyn Osmond
Winnipeg, MB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-23 au 2014-01-30 (7 jours)
Écrit le 2014-02-01

 Great staff

The staff and the good food really made this vacation a great experience. The catamaran excursion was great too.
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Les points forts
The staff, the food, the location.

Les points faibles
Nothing worth mentioning.

Certifié Monarc.ca

Greg Paquette
Nananimo, BC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-23 au 2014-01-30 (7 jours)
Écrit le 2014-02-03

 Los cabos

my overall experience at the riu santa fe was a great experience the food was great and same with the staff they were very help full I travled with my daughter and we are looking forward to coming again in the near future.
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Les points forts
I travled with my daugthter at cabo san lucas and we stayed at the riu santa fe we enjoyed it at that resort and looking to coming back again in the near future.

Les points faibles
there was no weak points during are stay at the hotel everything was fine we were treated nice there and greated nice.

Certifié Monarc.ca

Ljuba Medved
Surrey, BC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-20 au 2014-01-27 (7 jours)
Écrit le 2014-01-29

 Rui santa fe

this our second time staying at a rui resort.they are well worth staying at.this resort was unbelievable,ewll laid out and impeccably kept,highly recommend this.
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Les points forts
well laid out food excellent

Les points faibles
couldn,t find any

Certifié Monarc.ca

dennis mccann
Gananoque, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-18 au 2014-01-25 (7 jours)
Écrit le 2014-02-02

 Groupe of 8

excellent time great resort -food was good 8 out of 10 -enjoyed hot tub reserved several times --stayed in block 5 perfect spot close to every thing -night entertainment poor fair at best -large pools-hard to complain about this resort --great great great
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Les points forts
excellent food -very clean resort -friendly staff-

Les points faibles
night entertainment sucks-not a resort for ocean swimming

Certifié Monarc.ca

Beth Arlene Abrams
Gananoque, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-18 au 2014-01-25 (7 jours)
Écrit le 2014-02-01

 Overall simply great!

I had a funtastic experience overall simply great. I would not recommend the beach for young children as the waves are intense.
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Les points forts
Great food, infinity pool is amazing

Les points faibles
Internet connection is sometimes difficult

Certifié Monarc.ca

Roxanne
Kuujjuaq, QC
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-16 au 2014-01-23 (7 jours)
Écrit le 2014-01-27

 Loved it!!

The process of getting your wrist bands and check in was superior to any other hotels we have stayed at. We arrived in the morning and our room was ready. The front desk very accommodating I asked to move to another building to be close to our friends and they did it immediately, no come back later! The resort grounds were spectacular and well maintained. The rooms were very clean and patio door actually worked and locked! No elevator in the buildings where we stayed but the groundskeeper stopped what he was doing and helped us with our luggage, everyone was very friendly and helpful. There was a great variety of food, well presented and fresh. We were able swim in the ocean on the yellow flag days as well, it gets assessed daily to the ocean conditions and flags change accordingly. The beach area was kept clean as well as the pools. There was a wide variety of pool areas where you could party or if you chose quiet there were pool areas for you too. You could sign up for two ala cartes a day, they were very good with excellent service. The shows were entertaining with a children's show first, every evening. The room bar fridge and liquor dispenser were kept well stocked and bottled water was provided as required in the room and front desk. We enjoyed our holiday and will definitely be going back!!!
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Les points forts
Friendly staff! Food was excellent, bar service and drinks were great. The resort was very clean and well maintained!

Les points faibles
The only thing we can think of would be wifi.

Certifié Monarc.ca

Brunels
Stonewall, MB
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-16 au 2014-01-23 (7 jours)
Écrit le 2014-01-25

 Was better the first time

The hotel itself hasn't really change it is still a good resort. The food has gotten worse, the drinks seem to be more watered down, and the staff especially security make you feel like you are being watched and not in a good way. We were just playing around one night and one of our group got handcuffed by security for playing dress up bride with toilet paper, yes handcuffed for toilet paper and then told they were going to call the police. It was like you had to tip toe to your room if you got back late from a bar, and not aloud to talk until you got into your room. People were being thrown into the pool on beach chairs, which could really cause injury and nothing happened to them. The only good thing I can say about security is that they are strict checking your arm bands coming in.
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Les points forts
Beautiful weather, pools were great.

Les points faibles
Security didn't make you feel safe against intruders, they made you feel like you as a paying guest weren't aloud to have a good time

Certifié Monarc.ca

Erin L
Thornhill, ON
Commentaire pour l'hôtel Riu Santa Fe
du 2014-01-10 au 2014-01-17 (7 jours)
Écrit le 2014-01-21
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Échelle de popularité Monarc.ca

L'échelle de popularité Monarc.ca (#1/15) classe tous les hôtels d'une même destination en fonction du nombre de notes reçues sur 5 et du nombre total de commentaires.

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